FREQUENTLY ASKED QUESTIONS
If you misspelled or auto-filled the wrong address, please reply to your order confirmation email to check. Please email us at banfieldcoffee@gmail.com.
Delivery times can be anywhere from 7 to 30 days as our products ship from various warehouses in Asia, USA and Europe. Shipment can be separated into several parts if you order more than one item from the store. This can be due to multiple warehouse handling logistics and stock issues.
of course! we are here to help you! Please send an email to banfieldcoffee@gmail.com.
We accept Credit Cards , Debit Card & ShopPay
Yes. We can ship your order almost anywhere in the world, however be aware of potential Customs duties and taxes related to importing to your own country. Makes sure to research any regulations for your specific country before placing orders from our website as we do not accept responsibility for any additional fees due to the above.
All online payments are safe and secured. Our website has created a secure transaction environment.
You can check the status of your order at any time by going directly to the links provided by our customer service via email
Be sure that all of your orders have shipped already. If your order displays your package on the tracking website has been sent, and you don't receive it in 2 weeks; please contact customer service for assistance.